rf66 Privacy Policy

This page describes what data we collect when you use rf66 and how we keep that data protected. We at rf66 handle your personal information according to strict standards: we encrypt data in transit and at rest, we limit access to authorized staff only, and we never sell your information to third parties.

Our rf66 privacy practices are designed to give you transparency and control. You have the right to view, correct, or request deletion of your personal data. We also explain how we use cookies, how third-party payment processors handle your payment details, and what happens if you request account closure.

This policy applies to all users of rf66 in supported jurisdictions where our services are available. If you have questions about your data or our practices, contact our support team via in-app chat or email.

What Data We Collect on rf66

When you create an account on rf66, we collect your legal name, date of birth, email address, phone number, and residential address. We also ask for identification documents (government-issued photo ID) and proof of address to comply with Know Your Customer (KYC) regulations. This information is stored securely and accessed only by our compliance team for verification purposes.

During gameplay and account use, our rf66 platform logs your activity: bets placed, game outcomes, deposits, withdrawals, and login timestamps. We collect information about your device and network connection (IP address, browser type, operating system) to provide technical support and detect fraudulent access. Payment information—your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details—is processed by third-party payment gateways and is never stored on our rf66 servers in plain text.

We also collect usage data such as which games you play, how long you play, and which pages you visit within our rf66 app. This helps us improve our service and understand player preferences. We do not use this data for marketing purposes outside rf66 without your explicit consent.

How We Use Your Data

We at rf66 use your personal data for several essential purposes. First, we use it to operate your account: verify your identity, process deposits and withdrawals, and maintain your account security. Second, we use it to comply with legal and regulatory requirements, including KYC and anti-money-laundering (AML) regulations. Third, we use gameplay and activity logs to detect and prevent fraud, unauthorized access, and problem gambling patterns.

Our rf66 platform also uses data to improve your experience: we analyze which features you use most, which games are popular, and where technical issues arise. This helps us optimize our mobile app, improve video streaming quality, and add features players request. We may contact you via email or phone to inform you of account issues, confirm large transactions, or notify you of system maintenance.

Third-Party Processors and Data Sharing

Our rf66 platform relies on third-party service providers to deliver our service. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle your payment details according to their own privacy policies. Hosting providers store our servers in secure data centres. Customer support tools log your chat history and email exchanges. Email service providers send you account notifications. All of these third parties are contractually bound to protect your data and use it only for the purposes we specify.

We do not share your personal data with marketing companies, advertisers, or affiliate programs. We may share aggregated, anonymized data (e.g., "many active users participated in Liga 1 betting this month") with business partners, but this does not identify you individually. If we are required by law or court order to disclose your information, we will notify you unless legally prohibited from doing so.

Cookies and Tracking Technologies

When you use our rf66 app or website, we use cookies and similar technologies to enhance your experience. Essential cookies allow you to log in and maintain your session; without them, rf66 would not function. Performance cookies track how our platform performs—page load times, error rates, and which features are used—so we can optimize the app. You can disable non-essential cookies in your browser settings, but this may limit rf66 functionality.

We also use pixel tracking to understand how players navigate our rf66 website and which content is most relevant. This helps us improve our online presence in Jakarta, Surabaya, Bandung, Medan, and Semarang. You can opt out of tracking in your browser's privacy settings.

Your Rights and Data Requests

You have the right to request access to all personal data we hold about you on rf66. You can ask us to correct any inaccurate information, such as an outdated address or phone number. You can also request deletion of your data, although we may retain some information if required by law (for example, transaction records for tax purposes). To submit a data request, contact our support team via in-app chat, email, or the contact information at the end of this policy.

If you request account closure on rf66, we will deactivate your account and stop processing new transactions. However, we retain your transaction history, identity documents, and compliance records for the period required by law. After the retention period expires, we securely delete this data unless you consent to retaining it for your records.

Data Security and International Transfers

Our rf66 servers use encryption (TLS for data in transit, AES-256 for data at rest) to protect your information from unauthorized access. Our data centres maintain physical security controls, and our staff access accounts only when necessary for support or compliance purposes. However, no security system is perfect; if you suspect a breach, contact us immediately so we can investigate and reset your credentials.

Our rf66 servers may be located outside your country. By using our platform, you consent to your data being transferred to, stored in, and processed in these international locations. We ensure that all third-party processors maintain equivalent security standards to those we use on rf66.

Contact and Policy Updates

If you have questions about our privacy practices on rf66, contact us via in-app chat during business hours, by email to our support team, or through the FAQ pageWe may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via email and ask for your consent if required by law. Your continued use of rf66 after an update constitutes acceptance of the new policy.

This policy was last updated on the date shown in our system. We at rf66 remain committed to protecting your data and operating transparently. Our services are available only where local law permits, and we encourage you to review this policy alongside our terms and conditions and legal notice for a complete understanding of how we operate.

Your Privacy on rf66: Summary

We at rf66 collect personal, identity, payment, and activity data to operate our platform, comply with regulations, and improve your experience. We protect this data using encryption, access controls, and regular security audits. We do not sell your information to third parties or use it for marketing without your consent.

You have transparency and control: you can request to view, correct, or delete your data at any time. Third-party service providers (payment processors, hosting providers, support tools) handle parts of your data according to contractual data-protection agreements. If you have concerns about your privacy, contact our support team immediately. We take data security seriously and respond promptly to any reports of unauthorized access or suspected breaches.

For additional information, please review our terms and conditionsabout us page, or contact us via in-app chat or email. We remain committed to protecting your privacy and operating rf66 according to the highest standards of data security and regulatory compliance.